Frequently Asked Questions
Vinoshipper will process all Stanford wine orders, manage compliance, oversee customer service, and arrange shipping and handling. This partnership allows us to serve you more efficiently and increase the number of states where we can provide direct shipping.
We are pleased to offer wine to alumni in the states shown below. If you still have questions or require assistance, please contact Vinoshipper customer service by email.
Can I sign in to Vinoshipper using my Stanford Alumni Association login and password?
No. Vinoshipper is handling all of the sales transactions, compliance and distribution for the Stanford Wine Program. To purchase Stanford wine you will need to register with Vinoshipper as a new customer and set up a login and password on their site. If you have purchased through Vinoshipper before, no new account will be required.
Is there a special discount for members of the Stanford Alumni Association?
Yes. For specific pricing, please see the individual wines on the main page.
I want to receive member pricing for the wine. How do I join the Stanford Alumni Association?
To join the Stanford Alumni Association and take advantage of the member pricing on Stanford wine, click here.
How are the wines selected for the Stanford Wine Program?
Each spring, a panel of Stanford alumni from the wine industry gather on Stanford's campus for a blind tasting. These experts rank and score over 30 wines, which have been selected from dozens of entries. The winning wines are offered to alumni each year with a commemorative Stanford label. Proceeds from the wine sale help support alumni programming.
What are my shipping options?
See your shipping options here.
How many bottles are in a case?
A case has 12 750ml bottles.
Why can't Stanford wine be shipped to all 50 states?
When the 21st Amendment was added to the Constitution, it was left to individual states to set the laws pertaining to the importation and shipment of alcohol within its borders. As a result, each state has different laws regulating the shipment of wine, and compliance issues are very complex.
Can I send wine to multiple addresses?
Yes. It is possible to send wine to multiple addresses. However, because shipping regulations vary by state, you must complete separate orders for each address, and check out completely in-between transactions.
Can I request a specific delivery window or delay my wine shipment to avoid extreme weather?
Yes. Vinoshipper typically ships wine on Mondays to avoid the possibility of additional warehouse time in transit over the weekend. However, if you have a specific arrival date in mind, or will be away on vacation at the time you purchase wine, it is possible to delay your shipment during the checkout process by leaving a note in the shipment instructions section.
As you know, wine can be damaged by exposure to severe weather, such as extreme heat or freezing temperatures. During times when wine is at risk of being damaged, we recommend you include a note during the checkout process to alert Vinoshipper to place a hold on shipment until a specific date. To track the shipping status of your order, refer to the tracking number on the email confirmation you received. In general, it is recommended that you order your wine to be shipped via an expedited service. The less time your wine spends in transit, the less chance of it being damaged. We apologize for this inconvenience, but such is the dynamic nature of wine.
Can the order be delivered on the weekend?
No. Unfortunately, wine cannot be delivered on the weekend. However, some UPS Access Points may offer pick up on Saturdays (depending on the location).
Can I leave a note for the package to be left when I am not there?
No. A signed permission note does not work. The carrier must receive an adult signature.
Can I specify the delivery time of the order?
No. Delivery time cannot be specified. You will be notified of the shipment and the day of arrival. We recommend having the wine delivered to a place of work where someone is present during business hours.
Will providing my contact and shipping information to Vinoshipper change my contact information or address information on file with the Stanford Alumni Association?
No. Shipping and contact information submitted to Vinoshipper will be used only for order fulfillment and will not be used to update our alumni records. If you have a new address, email or phone number and would like to let Stanford know about it, please email the Stanford Alumni Association help desk with your updated information.
When will my order ship?
Orders will begin to ship in mid-September. Orders will normally ship on the Monday of the week following your purchase. If you have a special rush or request, please contact Vinoshipper customer service by email. At times of extreme temperature, orders may be held to protect the wine. We will notify you if this happens.
Is there a deadline to place wine orders?
The collection will be available for sale until all supplies are gone. If, after you have made a purchase, you'd like to buy more, you can return to StanfordWineCollection.com and do so until the wine is sold out.